Nogitsu-R Ep. 598 / Would You Buy a Car From a Salesperson Who Doesn't Know Cars? = Cursed Words at Work and Sales Manners =

The secret to top sales performance was a mechanic's license.

How did a man who was poor with words and seemingly ill-suited for sales achieve the top sales record in his prefecture? When he realized he wasn't cut out for sales, he actually attended night school to earn a mechanic's license. By rushing to help customers with their troubles—even with cars from other brands—his dedicated "sales mannerisms" won over their hearts.

Reflecting on the cursed words showered upon us in our youth.

The phrase "Would you buy a car from a salesperson who doesn't know cars?" acted like a curse that many young workers were once conditioned with by their seniors and bosses. The personality shares, with a touch of humor, how this phrase caused them to start shouldering everything on their own. Should work be taught, or is it something you must force yourself to master alone?

Changes in the modern business scene are also discussed.

In contrast to the gritty sales style of the past, we explore the interesting evolution of work perspectives, such as the discomfort modern startup and venture company sales reps feel toward the concept of "Customer Success." There is much more to uncover, so please be sure to listen to the full episode.