#14 "Japan's First CDO Discusses the Present and Future of Manufacturing" Part 2

The challenge of creating a "Smile Curve" in manufacturing.

While "Monozukuri" (manufacturing) was once the strength of Japanese companies, excessive pursuit of quality has now become a factor putting pressure on profitability. Drawing from his experience in manufacturing management, Saegusa-san discusses the harsh realities facing the Japanese industry today, sharing concrete anecdotes.

It is essential to adopt a perspective that leverages existing strengths.

Using Bridgestone's tire business as an example, this episode introduces a case study where strengths were transformed into a solutions business through the lens of "regeneration," rather than mere quality pursuit. The specific approach to structuring tacit knowledge found on-site using AI to create a new source of competitiveness is fascinating.

Building mechanisms to overcome organizational silos is necessary.

We discuss how to break down sectionalism—a common challenge in many manufacturing firms—and achieve cross-departmental collaboration. The story of how one specific initiative changed an organization is a must-hear, and you can find Saegusa-san's full insights in the episode. The discussion continues to explore even deeper topics, so please be sure to listen to the full episode.